Personal Data Management: Sub-Processors
Sub-Processors
At Express Teleservice Corp, we collaborate with third-party organizations, referred to as “sub-processors,” to manage the personal data of our partners and customers. Our selection process rigorously evaluates each sub-processor’s security and privacy practices. This includes conducting thorough Transfer Impact Assessments (TIA) to ensure compliance with international data transfer regulations. Each sub-processor is contractually obligated to implement robust data protection measures, safeguarding the integrity and confidentiality of personal information.
Transfer Impact Assessment (TIA)
What is a Transfer Impact Assessment (TIA)?
A TIA is an essential process that ensures the protection of personal data when it is transferred to another country. This assessment helps organizations understand and mitigate the risks associated with such transfers.
Key components of a TIA
- Identify Specific Circumstances: Determine the specific details and context of the proposed data transfer.
- Analyze Destination Country Laws: Evaluate the legal and regulatory framework of the destination country regarding data protection.
- Consider Supplemental Measures: Assess potential contractual, organizational, or technical measures to enhance data protection.
- Evaluate Risk of Harm: Analyze potential risks to data subjects based on the specific circumstances of the transfer.
The final decision on the risk level of a data transfer is based on a comprehensive analysis of the collected information.
Customers can subscribe to receive notifications about updates to the Sub-processors’ list through the link provided below.
|
Sub-Processor |
Type of Processor |
Nature and Purpose |
Location |
Site of Processor |
|
Equinix, Inc. |
Data center |
Processing and storage |
EU |
|
|
Alarislabs Pte Ltd. |
Software provider |
Billing, routing and rate management (SMS) |
Singapore |
|
|
TELEJET Ltd. |
Software provider |
Billing, routing and rate management (Voice) |
EU |
|
|
AB Handshake Corporation |
Antifraud system provider |
Detection of fraud and fraudulent activities |
USA |
|
|
Microsoft Corporation |
Messaging service |
Provisioning of customer care and technical support. |
USA |
Stay Updated on Sub-Processor Changes
- Receive email notifications when our sub-processor list is updated, ensuring you are always informed of our latest operational enhancements.
- You may opt out at any moment using the unsubscribe link provided in our notification emails.
- For detailed insights into how we process and protect your personal data, we invite you to review our Privacy Policy.
